What are cookies?
Cookies are small data files received on the terminal from the visited website and are used to record certain interactions during navigation on a website, storing data that can be updated and retrieved. These files are stored on the user’s computer and contain anonymous data that are not harmful to their system. They are used to remember user preferences, such as the selected language, login details, or page customization.
Cookies may also be used to record anonymous information about how a visitor uses the site. For example, from which website they accessed or whether they used an advertising banner to reach the site.
Why does this website use cookies?
THIS WEBSITE uses strictly necessary and essential cookies for you to use our websites and move freely, use secure areas, configure personalized options, etc. Additionally, it uses cookies that collect data related to the analysis of website usage. These are used to help improve the service for users by measuring website usage and performance to optimize and personalize it.
Our sites may also contain social media links (such as Facebook or Twitter). THIS WEBSITE does not control the cookies used by these external websites. For more information about social media cookies or those from external websites, we advise you to review their own cookie policies.
What is the purpose of the different types of cookies?
According to their purpose:
Technical cookies
Technical cookies are essential and strictly necessary for the proper functioning of a website and the use of different options and services it offers.
For example, those used for session maintenance, response time management, performance or validation of options, use of security elements, content sharing with social networks, etc.
Personalization cookies
These cookies allow the user to specify or customize some general features of the webpage. For example, defining the language, regional settings, or browser type.
Analytical cookies
Analytical cookies are used by our web portals to create browsing profiles and understand user preferences to improve the product and service offering.
For example, an analytical cookie would help track a user’s geographic areas of interest, the most popular product, etc.
Advertising cookies / Advertising
Cookies allow the management of advertising spaces according to specific criteria. For example, the frequency of access, edited content, etc.
Advertising cookies allow, through advertising management, the storage of behavioral information by observing habits, studying accesses, and forming a user preference profile to offer relevant advertising.
According to duration:
Session cookies
Session cookies last only as long as the user is browsing the website and are deleted once the user leaves the site.
Persistent cookies
These cookies remain stored on the user’s terminal for a longer period, facilitating control of selected preferences without having to reset certain parameters each time the website is visited.
What if I do not want these cookies or do nothing?
To comply with current legislation, we must ask for your permission to manage cookies. If you decide not to authorize processing by indicating your disagreement, we would only use technical cookies, as they are essential for browsing our website. In this case, we would not store any other cookies. If you continue browsing our website without denying authorization, this implies acceptance of their use.
Please note that if you reject or delete cookies used for browsing the website, we will not be able to maintain your preferences, some website features may not function, we will not be able to offer you personalized services, and each time you browse our website, we will have to request your authorization again for the use of cookies.
If, however, you decide to modify the configuration of your access to the website, you should know that you can delete cookies or prevent them from being recorded on your device at any time by modifying your browser settings:
These browsers are subject to updates or modifications, so we cannot guarantee they will fully conform to your browser version. You may also use another browser not covered in these links, such as Konqueror, Arora, Flock, etc.
To avoid these discrepancies, you can access your browser settings directly, usually found in the Options menu under the “Privacy” section. (Please refer to your browser’s help section for more information.)
Are the data collected in cookies used on websites that are not from THIS WEBSITE?
Some of our cookies are used to generate advertising on third-party networks or to perform analytics for which we use external tools to THIS WEBSITE. The cookies used are exclusively for the bank and its group of companies, which in no case commercializes them.
On this WEBSITE, we work with trusted providers who help us manage and personalize our web pages.
So, what does the above information mean?
If you accept our cookies, you allow us to improve the websites of THIS WEBSITE to offer you optimal access and provide a more efficient and personalized service.
Additionally, you can configure your browser to establish that only trusted websites or the pages you are browsing at that moment can manage cookies, allowing you to select your preferences.
With this policy, THIS WEBSITE demonstrates its commitment to current legislation on the use of cookies, providing you with information so that you can understand what type of cookies we will use and why we do so. With this, we aim to provide transparency regarding the data processed during navigation from your device on our website.
This policy is reviewed periodically to ensure its validity, so it may be modified. We recommend that you visit the page regularly, where we will inform you of any updates.
Where can I get more information?
If you need more information about the cookie directive, please consult the Official State Gazette published on March 31, 2012 (for Spain), where the directives on electronic communications are transposed. You can also check the directive at the Information Commissioner Office (en inglés).
Additionally, you can access educational videos published by the Spanish Data Protection Agency, which explain step by step how to configure privacy settings in browsers, social networks, and the most common mobile operating systems, in Vídeos AEPD.
